Key steps to achieve successful RPA Implementation
Automation has invaded almost all industries and domains. And, RPA, known as robotic process automation, has begun to deeply penetrate the industries. Therefore, to compete and stay in the competition, companies, and organizations are forced to take up RPA implementation. There are various RPA automation examples in the industry that have been extremely successful.
Statistics say that RPA implementation and automation will reach a saturation point by 2023. Therefore it becomes apparent that by the time we reach 2023, almost all the areas of the industry will have RPA implementation.
There are various benefits of RPA implementation that the organization can take advantage of. RPA implementation project plan replaces repetitive human tasks with automated procedures. In turn, humans can focus on other high-priority tasks. These tasks include the decision-making process through the study of performance patterns of the organization.
Benefits of RPA Implementation:
Let us understand how RPA implementation can bring about a lot of benefits to the organization:
1. Enhanced productivity and Efficiency:
RPA automation is applicable to the processes that are repetitive. Moreover, RPA eliminates human intervention to a great extent. For instance, a bot can run the calculations. A human can take an hour or more to finish these tasks. But RPA bots can do it in the matter of minutes which saves time. In addition to this, the RPA bots can this way increase the number of tasks accomplished in a certain amount of time. This paves way for increased productivity and efficiency.
2. Increased Accuracy:
Humans are prone to making mistakes and create erroneous results. But with the introduction of RPA implementation, the errors are removed completely. Although RPA requires governance, it effectively eliminates errors and mistakes. If the processes are well optimized and the bots are trained and programmed, there is no room for errors.
3. Secured Solution:
The RPA bots are popular to function at a granular level. The bots are assigned a single task. One bot performs only one task. Hence, there is no interconnection within two or more bots. This prevents the dripping of information within two bots. The information is maintained with security. The organization documents which bots can access what kind of information areas. Therefore, RPA implementation is extremely secure.
4. Enhanced Scalability:
The RPA bots are popular for their flexibility to take up numerous, unrelated tasks. Moreover, they can take up tasks as they come up. The bots can adjust to the time-bound and task-bound requirements. Hence, it is easy to allocate and reallocate the tasks to the bots. The markets these days display a lot of unpredictability. But these bots can meet all the unpredictability that enhances the business performance in many ways.
5. In-depth Analytics for Performance Measurement:
The bots perform various tasks and can increase the efficiency of the organization. But there are various ways to measure the performance in the long run. You can deploy other bots to gather information at periodic intervals. After the RPA implementation, it becomes easier to define the volume of the work, cycle frequencies, and errors. This gives you an insight into the areas that need improvement. With the passage of time, you can improve the functions of the bots to effectively utilize them.
But what drives the success of RPA implementation? RPA implementation does not necessarily bring the required efficiency and productivity sometimes. Well, in that case, there are certain factors that decide how to successfully implement RPA.
This blog discusses the steps in which the RPA automation can be implemented. Let us take a look at those steps:
1. Planning Strategically:
Any new implementation in the organization requires a well-thought plan. Without planning, we are bound to fail. For RPA implementation, it is important to go through the objectives you have to fulfill. These methods and techniques are supposed to be comprehensible. The easy comprehension of the RPA implementation is easier for the employees to understand. It requires a good plan for introducing change management. In this step, you also define the roles of the employees around RPA implementation. A detailed plan can help you address issues before the RPA is actually implemented.
2. Preparing the Employees:
As the planning is accomplished, the organization is required to prepare the employees. Sometimes employees may resist the introduction of automation. But educating and training them well may help you achieve the exact results you expect. When the employees know the roles around RPA, you can expect a certain outcome. Moreover, if employees know the amount of ROI, RPA brings, they will be able to maximize the use of RPA.
3. Form rational ROI Expectations:
Determining ROI and time taken for its accomplishment is the most difficult thing to do for RPA adoption. The processes may expand and bring complications within them. This would need accurate administration, understanding of exceptions, and seasonality. When these factors are studied well the improvements can be targeted. Likewise, the cost of RPA implementation can also be effectively reduced.
4. Determine the Process that requires Automation:
This is the most important step of the RPA implementation roadmap. In this step, an organization determines which process can be automated. Depending on the process that requires automation you can take immense advantage of RPA. There could be certain questions you can consider before RPA implementation:
- Can you take up processes that are stable and predictable?
- Are there any processes that have fewer exceptions and do not require human intervention?
- Can we determine the processes that are highly frequent and provide faster ROI?
Determining such processes can help you implement RPA successfully.
5. Collaborate with the IT and Business teams:
Once the processes that need RPA automation are determined, organizations have to form the relevant teams. These teams consist of people from the company’s IT and business departments. The team members have to work cohesively to successfully implement and use RPA implementation. The lack of cooperation between these teams can set up a road to failure of RPA. Business leaders often assume that the RPA setup does not require an IT team extensively. Hence, they are quick to forget the IT teams.
On other hand, the IT teams assume RPA implementation as something that requires a sound understanding of technology. Hence, they undermine the requirement of business teams. RPA can function successfully only if these teams collaborate and work in cohesion.
6. Implement RPA Successfully:
As an RPA roadmap is developed in previous steps, you can set the organization up towards successful implementation. An RPA roadmap includes documentation of RPA opportunities and project planning. This enables an enhanced understanding of the technology behind automation. Moreover, it can help you how RPA can be implemented in various other domains of the business. These automation processes can create highly efficient results.
RPA implementation can be challenging and complicated if it is done without proper planning and allocation of tools and resources. In the absence of these, the implementation of RPA can seem daunting and intricated. Therefore, having an RPA automation expert at your disposal can take off the burden from the organization. This also prevents failures and problematic anomalies. Moreover, you can study the RPA implementation examples to derive an insight before you implement them.